We're Here to Help
At RWSTR, we value your connection to our Cosmic Couture universe. Whether you have questions about your order, need styling advice, or want to learn more about our collections, our team is here to assist you.
FREQUENTLY ASKED QUESTIONS
How can I contact Rwstr?
You can reach us by email at support@rwstr.com. Our customer support team is available Monday to Friday, 9:00 AM - 6:00 PM (CET).
How long does it take to receive a response?
We aim to respond to all inquiries within 24-48 hours on business days.
Can I track my order?
Yes, once your order is shipped, you’ll receive a tracking number via email to monitor its progress.
How do I start a return or exchange?
Please contact us at support@rwstr.com with your order details, and we’ll guide you through the return or exchange process.
